BUY ONLINE-LIFTPASS

NISEKO LIFT PASS

2024-25 Season

BEAT THE QUEUES
-BUY NOW & SAVE-

WHY PURCHASE ONLINE?

Enjoy faster access to the lift gates. Online lift pass allows you to skip lift ticket counter queues. Retrieve key card from the machine for the first time, and just top up online from the second time.
All Mountain Day Passes (from 1day to 12days, except for early season) , 50hr Pass and Season Pass are available online.
Take advantage of online discount. Save 5% on average when you purchase online.
(Season pass / Hourly passes excluded)
Ultimate convenience. With only a few taps or clicks from PC/Smartphone, even on the day you ski.
This card is not refundable / cancellable after purchase. The card can be purchased online for 500 JPY with your first online pass and become your permanent lift pass.
The Online Lift Pass will be activated when you pass the lift gate or when you get on the Niseko United Shuttle Bus using your online lift pass. Please note that the hours and days will start from that point. You can alternatively pay to avoid this.
Only one type of lift pass can be purchased on the card. If you purchase more than one type of lift pass at the same time (including each resort’s passes), the card will not work properly. Please start using the first lift pass you purchased before purchasing the next one.

*For more information, please read below carefully before the purchase.

Notes on Season Pass Purchases

Only one type of lift pass can be purchased per card: Please note that the key card with which you have purchased a season pass will not work properly if you charge another lift pass during the validity period of that season pass.

Please note that the name, address, phone number, date of birth, and lift pass photo of all group members is required as part of the purchasing step.
The lift pass photo should be taken in a passport format: portrait orientation.with the face and upper body facing the camera and clearly visible, and hats/helmets, sunglasses, and goggles, etc removed. If any registered information (including lift pass photos) are deemed as incorrect/inappropriate, please send us the correct information (photo/corrected details, etc.) by email, and your registered information will be updated. In such cases, a handling fee of 3,500 JPY (including card fee) will be charged. Please note that if payment is not made, the lift pass issued will become invalid.
If you purchase a new season pass, it can be collected in-resort at a Skiosk® Ticket Machine. And it can be used right away after the purchase.
If you purchase a season pass recharge, the printed details registered on your pass card must be rewritten. Please go to the nearest ski ticket counter after you have used your lift pass for the first time in the season. The card must be reprinted within 3 days of activating your pass, after which period your lift pass will become invalid. In such cases, a handling fee of 3,500 JPY will be charged. Please note that if payment is not made, the lift pass issued will become invalid.
Online season passes can only be charged to the cards listed below recharge your online pass section.
(Please note that key cards not listed here which are charged will not be valid.)

PURCHASE HOURLY & DAY LIFT PASSES

* Early Season Passes not available Online

PURCHASE SEASON PASS

PURCHASE YOUR FIRST ONLINE LIFT PASS

１．PURCHASE ONLINE

If you have an old Niseko Internet lift ticket card or a card purchased from online shop of each resort, please refer to “RECHARGE YOUR ONLINE LIFT PASS”.

To purchase online you need to create an account.
Select the season you plan to use the lift pass.
Select “Purchase New Lift Pass”.
Select the items and add them to your shopping cart.
For your initial online purchase, 500 JPY will be added to each keycard user. This is a permanent card that you can recharge for uses for the 2nd time and on for each user.
Review the items in your shopping cart and click “Next”.
Fill out the form to create a Niseko United account. The contact email address on this form will also be your sign-in ID. Click “Proceed With Checkout”.
Even if you have already registered for the online shop of each resort, you need to register newly. The same email address used for the online shop of each resort can be used.
Now you need to assign the owner to each lift pass.
If you are purchasing other people’s lift passes using your account, click “+Add New Group Member” button in My Group section and fill out the form for each person.
Assign the group members to each pass by selecting a name in the pulldown menu in My Booking section. Please note that online lift passes are not transferable.
Even if you have already registered for the online shop of each resort, you need to register newly.
Click “Book & Pay” to proceed with the payment. Payment method is credit card only. We accept JCB, VISA, MASTER CARD, AMERICAN EXPRESS, Diners Club cards.
The pass confirmation with a QR code will be sent to your registered email address. You will need this confirmation QR code to collect your pass.

2.COLLECT YOUR PASS / KEYCARD

You are able to collect your online lift pass from any of the four resorts, Grand Hirafu, Niseko Village, Hanazono and Annupuri.
Scan the QR code on your pass confirmation with the ticket machine in one of the four resorts.
Take the keycard charged with the lift pass you purchased online from the machine.
Now you are all set. Scan your online lift pass at the lift gates and enjoy the slopes!

※If you experience any trouble with your online lift pass within Niseko United resorts, please contact the nearest lift ticket counter with your pass confirmation.

Should you have any questions or problem concerning the online lift pass purchase, Please contact the customer service.
Phone: +81 136 55 6068 (Open 9:00 – 17:00 Japan Local Time)
Email: [email protected]

RECHARGE YOUR ONLINE LIFT PASS

Chargeable cards

Cards purchased from the Niseko All Mountain Liftpass Online Shop
Cards purchased from Online Shop of each resort.

Old Niseko Internet Lift Ticket cards

Unavailable for Recharge

Go to our online shop and select the season that includes the date you start using the lift pass.
Select “Recharge Existing Lift Pass”.
Select the lift passes and add them to your cart.
Next, sign in to your Niseko United account.
If you already have an account, enter your registered email address and click “Send me a verification code”. Enter the verification code sent to your email address to sign in.
If you don’t have an account yet, fill out the sign-up form and click “Proceed to checkout” to create an account.
If you have only registered for the online shop of each resort, you will not be able to sign in. Please create a new account. The same email address used for the online shop of each resort can be used. The same email address used for the online shop of each resort can be used.
Enter your keycard number. If you are recharging multiple keycards using your account, you need to register all the keycard holders as your group members with their keycard number. Next, assign the group members to each lift pass you purchase.
New registration is required even if you have already registered for the online shop of each resort.
Click “Book & Pay” and review your purchase. Payment method is credit card only. We accept JCB, VISA, MASTER CARD, AMERICAN EXPRESS, Diners Club cards. You must agree to the online booking terms to proceed with payment.
The pass confirmation will be sent to your registered email address. Please keep it until the day you use the lift pass.

※ Charge function will only be available once you receive the pass from the machine after your first purchase. (as you need your key card number to charge passes to your key card)

※If you experience any trouble with your online lift pass within Niseko United resorts, please contact the nearest lift ticket counter with your pass confirmation.

TERMS & CONDITIONS

All purchases of the online lift passes are non-refundable and non-replaceable.
Please check the details and purchase method carefully before purchasing. Once payment has been made, changes, cancellations or refunds will not be made for any reason, including illness, injury, transportation delays or cancellations, purchase errors, weather conditions, or any other reasons.
Please be aware of this in advance.
500JPY for the keycard is not refundable as it is to purchase the card and not the deposit.
This key cards can also be used from the online shop of each resort.
・Grand Hirafu × Hanazono Online Shop
・Niseko Village × Annupuri Online Shop
・Niseko Village Online Shop
・Niseko Annupuri Online Shop
The keycard is not transferable and resale of this card is prohibited.
When bringing a damaged pass card to the ticket counter, it can be changed 500 JPY for the new pass card. If the pass card is lost, or if you charge to other pass card than the dedicated pass card, we will reissue it for a fee of 3,500 yen (including card fee). Please note that proof of the pass confirmation and ID are required for reissue.
Only one type of lift pass can be purchased on the card. If you purchase more than one type of lift pass at the same time (including each resort’s passes), the card will not work properly. Please start using the first lift pass you purchased before purchasing the next one.
You can not sign in with the purchaser information registered in from online shop of each resort. Please register as a new purchaser information and lift ticket user.
・Grand Hirafu × Hanazono Online Shop
・Niseko Village × Annupuri Online Shop
・Niseko Village Online Shop
・Niseko Annupuri Online Shop
The Online Lift Pass will be activated when you pass the lift gate or when you get on the Niseko United shuttle bus using your Online Lift Pass.Please note that the hours and days will start from that point.If it is unwanted, Please pay the bus fare in cash without scanning when you get off the bus. Passes from each resort are not valid for the ride for Niseko United shuttles.
Passes for preschoolers under the age 3 are free and their passes are not available online. Please come to the lift ticket counter on the day of use with your children.
Should you have any questions or problem concerning the online lift ticket purchase, please contact the customer service
* Phone: +81 136 55 6068 (Open 9:00 – 17:00 Japan Local Time
* Email: [email protected]
Please contact each Niseko United resort for questions about general lift ticket price and the resorts.

Notes on Prohibited Season Pass Use

The photo data you have registered will be printed on the key card when collected.
Whenever you pass through the gate, your photo data will be displayed on the security monitor in the lift cab.
It is prohibited to intentionally deface or erase the photo, name, or other information printed on the key card.
Usage by other parties than the purchaser or the user registered at the time of purchase is prohibited (including lending, resale, etc.).
If it is found that the lift pass is being used by someone other than the purchaser or the user registered at the time of purchase, the lift pass will be invalidated and collected in accordance with Article 6 of the Lift & Gondola Rules and Regulations.
In addition, the amount equivalent to the lift pass and a surcharge of the same amount or less will be charged in accordance with Article 16.
(The fine penalty will be the cost of a 2day all mountain pass plus the days usage)
Commercial use by snowsports instructors, backcountry guides, etc. is prohibited with this season pass. If commercial use is detected, the season pass will be invalidated in accordance with the provisions of Article 6 of the Lift & Gondola Rules and Regulations.
Entry into off-limits areas, and dangerous acts that do not abide by the rules set forth by the ski area (Ski Area Safety Rules and Regulations) are prohibited. In the event of repeated violations of the prohibitions or other acts deemed malicious, the ski area patrol or staff will confiscate the lift pass on the spot and cancel the issuance of any subsequent key cards and lift passes.
In case of lost or damage to the pass card, it can be reissued with a fee.
Lost: The lift pass will be reissued for a fee of 3,500 JPY. (including card fee) Proof of the pass confirmation and ID are required for reissue. After being reissued, the fee will not be refunded in the event of the lost lift pass being found.
Damage: When bringing a damaged pass card to the ticket counter, it can be changed 500 JPY for the new pass card.
However, if the pass card is damaged intentionally, it will be reissued for a fee of 3,500 JPY. (including card fee)

FAQ

On what kind of device can I purchase online lift passes?	Our online shop is designed and built for both desktop and smartphone users.
Can I purchase my lift pass by telephone?	Unfortunately not.
Can I purchase my pass online on the day I use it?	Yes.
How do I purchase lift passes for my family using my account?	Please follow the steps in “Purchase Your First Online Lift Pass”. To purchase multiple lift passes using a single Niseko United account, first select all the lift passes you need and add them to your cart. Next, register your family as your new group members and assign them to each lift pass you purchase. Please note that online lift passes are not transferable.
I have an old Niseko Internet Lift Ticket card. Can I use it as my keycard?	Yes, you can. Please follow the steps in “Recharge Your Online Lift Pass”.To recharge it online, you need to create a Niseko United account and enter your Niseko Internet Lift Ticket number.
Do you accept any other payment method than credit cards?	Unfortunately, not. Our online shop accepts only credit cards.
May I change or cancel my order after payment?	Unfortunately not. As all the online lift passes are non-refundable and non-replaceable after payment, please check the items and the terms and conditions carefully before purchasing. Cancellation of online lift pass is not accepted for any reason, including weather conditions.
I am not very familiar with shopping online. Can I ask for some assistance?	For more detailed shopping instructions or inquiries about our online shop, please contact the Online shop customer service. Phone: +81 136 55 6068 (Open 9:00 – 17:00 Japan Local Time) Email: [email protected]
An error occurred during my purchase process. What should I do?	If you experience any technical problems while shopping on our online shop, please contact the customer service. Phone: +81 136 55 6068 (Open 9:00 – 17:00 Japan Local Time) Email: [email protected]
How are the hours counted for the 50-hr All Mountain Lift Pass?	Think of the 50-hr All Mountain Lift Pass as a series of 50 one-hour lift passes all in one card. For example, If you pass through the lift gate at 10:15 am, you can continue to pass through the lift gate as many times as you like until 11:15 on that hour. If you pass through the lift gate at 11:16, the next hour will begin.
How long is the 50-hr All Mountain Lift Pass valid for?	You can use the passes for the season in which they are purchased. They do not carry over to the next season.
How can I tell how many hours I have left on my pass?	Every time you go through the lift turnstile, your remaining hours are indicated on the screen. Also, If you bring your pass to the lift ticket sales window, they can tell you how many hours are left. If you are not at the ski area, you can email or call the lift ticket office and we will tell you the remaining hours. The remaining balance check is not available online.
If I purchase an All-Mountain Lift Pass online, how long until I can use the ticket to ride the lift?	Your lift pass will be usable 15 minutes after completing the purchase online.
Is it possible to ride the shuttle bus if you have a valid 50-hr All Mountain Lift Pass with hours still on it?	It is available for use. If you scan your 50hour pass when you get off the bus, you have started to use your 1-hour lift pass. If there is no valid hours remaining on your online ticket, please pay the bus fare in cash without scanning when you get off the bus.
Can I ride the inter-area shuttle with the All-Mountain Day Lift Pass or Mulitple Day Lift Pass that I have purchased online?	If you scan your 1-12days pass when you get off the bus, you have started to use your 1-day lift pass. If there is no valid days remaining on your online ticket, please pay the bus fare in cash without scanning when you get off the bus.

PRIVACY POLICY

※Please be sure to check before purchasing.

NISEKO UNITED (Chuo Bus Niseko Kanko Kaihatsu Co., Ltd., Niseko Village KK, Tokyu Resorts&Stay Co., Ltd., Nihon Harmony Resorts KK.) and RoomBoss Co.Ltd., (hereinafter referred to collectively as “We”) recognize the importance of protecting your personal information in order to maintain your trust. We have established the following policy, based on the Act on the Protection of Personal Information (hereinafter “Personal Informaiton Protection Act”) and other relevant laws and ordiences, and its officers and employees and committed to working together to protect your private information.

NISEKO UNITED（Niseko Free Passport Committee) Privacy Policy
RoomBoss Co.Ltd. Privacy Policy

PURCHASE HOURLY & DAY LIFT PASSES

* Early Season Passes not available Online

PURCHASE SEASON PASS