Privacy policy

Personal information protection policy

This website is operated and managed by NISEKO UNITED (Chuo Bus Niseko Kanko Kaihatsu Co., Ltd., Niseko Village KK, Tokyu Resorts&Stay Co., Ltd., Nihon Harmony Resorts KK., hereinafter referred to as the “We”). Based on our personal information protection policy, we promote the following activities in order to recognize the importance of personal information of customers and treat them carefully and to provide better products and services. We are responsible for protecting your personal information.

[1] Compliance with laws and regulations

We shall comply with the Personal Information Protection Act and other related
laws and guidelines.

[2] Internal controls

We shall formulate rules necessary for each internal rule and operation regarding the control of personal information, and will maintain an organization such as having a manager in each department and establish a system to comply with personal information protection.

[3] Acquisition of personal information

When we acquire personal information from the customer, we will specify the purpose of use and obtain it in the range necessary for the achievement of the purpose.

[4] Use of personal information

When we use our customer’s personal information, we will use it only within the scope of the purpose of use, and not use it outside the scope of the purpose. If you wish to stop using the service, lease make a request.

[5] Third-party restrictions

Unless we have obtained prior consent from you, or in the case of [4] above, or use in accordance with laws and regulations, we shall not provide or disclose your personal information to third arties without your consent.

[6] Disclosure of personal information / correction, addition or deletion of the content/ suspension or deletion of use.

When the customer requests confirmation or correction of personal information regarding the customer’s personal information held by our company, we will promptly respond within a reasonable and necessary range. In addition, in the case of various procedures, we may need an identity verification. In addition, we will charge a fee for disclosure.

[7] Ensuring accuracy

We will take appropriate measures to keep your personal information accurate and up-to-date.

[8] Safety control measures

We strictly control the customer’s personal information, and take a precaution and security measures against unauthorized access, loss, destruction, falsification and divulgation.

[9] Internal education

We will educate and train employees about the protection of personal information and familiarize the contents throughout the company.

[10] Outsourced supervision

When we use your personal information, we may consign the personal information to a third party within the scope of legitimate use. We will supervise the contractors and require them to control personal information strictly.

[11] Continuous review of company structure

We will continuously review and improve the rules concerning the handling of personal information and the organizational system to execute it, so that an effective and appropriate operation can be sustained.

[12] Use of Cookies

On our website, we may send information called Cookies to the user’s computer to provide services to the viewed customers and to verify traffic information. This information will be kept in the hard disk of user’s computer or stored in memory. Information of cookies is used exclusively for marketing analysis and various services provided by our website, so it does not infringe on your privacy.

[13] About disclaimer

Although our website includes a link to an external website, we are not responsible for the content of personal information protection on the external website.